What are the working conditions and benefits at Starbucks? Starbucks cancelled remote work in 2023

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Starbucks Cancels Remote Work Policy

The term "remote work" is certainly not unfamiliar to most people, especially since the outbreak of the pandemic. Remote work has become increasingly common, not only for home-based work during pandemic control but also including daily business trips and out-of-office work for corporate employees... Nowadays, society's acceptance of remote work is growing, and attention to remote work continues to rise. However, as the pandemic situation gradually eases, everyone has started receiving notifications from their companies requiring them to return to office work.

Today, a trending topic #星巴克取消远程办公# appeared on Weibo search. According to reports, Starbucks interim CEO Howard Schultz announced on January 11 that starting January 30, Starbucks will cancel remote work. Employees within commuting distance of the Seattle headquarters will be required to work in the office at least three days a week, with two of those days being Tuesday and Wednesday, while the third day will be decided by each team. But what exactly does "commuting range" mean? Starbucks did not specify clearly.

Since the pandemic outbreak, Starbucks has allowed employees to work remotely. Starting last September, Starbucks required employees to return to the office 1-2 days per week, but Starbucks CEO Howard Schultz stated in a memo to employees that many employees were not meeting their minimum requirements.

He stated that the company is changing its policy because of culture, fairness, and the need to correct unintended consequences arising from conducting extensive work in virtual environments. The new policy aims to rebuild connections among employees and coordinate teams and work. He also told employees that baristas don't have the opportunity to work remotely and have no choice.

Advantages and Challenges of Remote Work

Compared to offline work, one of the most significant advantages of remote work for both individuals and companies is cost reduction. For individuals, remote work eliminates the need for daily commuting, reducing transportation costs and also helping to reduce environmental pollution. For companies, long-term remote work can significantly reduce the costs of office environments.

However, remote work also faces considerable challenges, such as employee management, sense of belonging, and weak team cohesion. Due to scattered work locations, managers find it difficult to conduct comprehensive and fair performance evaluations for all employees.

Meanwhile, communication limitations can to some extent reduce the efficiency of information dissemination, creating problems where information providers and recipients cannot fully understand and accept each other. The lack of face-to-face communication between employees and the absence of work transparency also increase the difficulty of completing tasks and add pressure to team collaboration.

Starbucks' Cultural Concerns

According to media reports, Schultz wrote in the memo that the lack of interpersonal relationships puts Starbucks' brand "in jeopardy," adding that many employees渴望 greater meaning in their work. According to an internal Starbucks survey reported by Bloomberg last October, company employees are losing confidence in the company's ethics and social impact, which has even dropped to a historical low in statistical data.

Schultz stated in a letter to employees that this policy also applies to employees working in other regional offices. Now that Starbucks headquarters has announced the cancellation of remote work, it can only be said to have both advantages and disadvantages! What about you? Do you prefer remote work or offline work?

Image source: Network

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