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Luckin Coffee Exposed for Punishing Employees by Copying Customer Complaints! Customer Service Response Sparks Online Controversy...
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (official WeChat account: cafe_style). For more premium coffee beans, please add the private WeChat account of FrontStreet Coffee, WeChat ID: qjcoffeex. Luckin Coffee is currently one of the fastest-growing coffee brands in China, as a relatively prominent
2023-04-21 coffee news Luckin Coffee customer service employee punishment -
Starbucks Stores Face Major Issues! Thousands of Complaints on Black Cat Rights Protection Platform Remain Unaddressed?
After media exposure several days ago regarding issues at a Wuxi Starbucks location, including use of expired ingredients and employees tampering with expiration dates, it immediately sparked heated discussions among netizens. Following the incident, market supervision bureaus in multiple cities including Shanghai, Nanjing, Changsha, Yinchuan, Hefei, Jinan, Suzhou, and Wuxi immediately took synchronized action, conducting inspections of local Starbucks stores
2021-12-15 Starbucks food safety consumer complaints expired ingredients store violations -
Starbucks Labeled as 'Capitalists' as Partners Unite to Complain! What Are Starbucks Coffee's Wages and Benefits?
Since the pandemic began, Starbucks has progressively reduced staffing levels across its stores, with severe personnel shortages emerging in multiple regions worldwide. Despite these critical staffing challenges, Starbucks has prioritized launching promotional drink campaigns to attract large numbers of customers rather than addressing the underlying human resource issues.
2022-01-10 Starbucks wages labor issues employee complaints COVID-19 staffing shortages partner relations compensation -
Starbucks China Apologizes for Incident Involving Police Officers, Claims Misunderstanding
Last night, a social media post reported that police officers on duty at the Ciqikou Ancient Town tourist attraction in Chongqing were asked to leave while eating near the entrance of a Starbucks. Online sources indicate that Starbucks employees were concerned that the officers' presence might negatively impact the brand's image, and reportedly filed a complaint after the officers left. This incident has sparked widespread public debate.
2022-02-16 Starbucks China police incident apology misunderstanding brand image Ciqikou Ancient Town -
Luckin Employee Complains About Customer Taking Advantage! Orders Not Delivered, Blames Delivery Driver?!
Recently, Ms. Yang, a consumer from Hangzhou, reported to the media that her usual ordering method has recently caused dissatisfaction at a Luckin Coffee store. The employee even publicly complained: "You can't keep taking advantage of just one store! Luckin has so many locations, can't you switch to another one?" According to interview footage, Ms. Yang stated that she is a Luckin
2022-05-12 Luckin Coffee customer complaint delivery issues employee response -
Suddenly trending at the top, is Starbucks really in a hurry?
This morning, many netizens reported that the Starbucks app suddenly added many beverage coupons, most of which were free medium-sized drink redemption vouchers, allowing them to get new drinks or beverages with usually high prices for just 3 yuan (upgrading from medium to large costs an additional 3 yuan)! However, this money-saving opportunity quickly disappeared, as
2022-04-12 Starbucks discounts coupons trending deals -
How Much Do Starbucks Baristas Earn? What About Costa and KFC?
Follow Coffee Workshop (cafe_style) for daily premium coffee culture magazine. Today, I'm just sharing messages from the board... Today's topic: Why do Starbucks, Costa, KFC, and Golden Arches baristas have such high turnover rates? Low wages are an industry-wide problem - after all, we need to live, support our families, and make ends meet. We can barely even support ourselves, from the depths of the soul's coffee
2018-08-20 daddy costa kentucky fund arch coffee turnover rate then message -
Former Employee Accuses Manner Coffee of Reducing Wages During Pandemic! Manner Responds Will Pursue Legal Action
Basic salary calculated and paid by the hour; 2. April without shortage of working hours, receiving 80% of Shanghai minimum wage (after social insurance and housing fund) of 2,072 yuan. Employees were asked to choose their preferred plan and confirm with handwritten signature on a screenshot. The poster mentioned the salary was due on the 10th, while this WeChat screenshot was taken at 10 PM on May 9th
2022-05-13 Manner Coffee pandemic wage reduction former employee labor dispute Shanghai minimum wage -
Starbucks' Higher Prices in China Spark Public Outcry
This incident has sparked widespread complaints among Chinese citizens, though Starbucks responded that they have their reasons for the higher prices in China. According to media reports, Ms. Zhu ordered a small latte in the United States priced at $2.75. After adding approximately 8% consumption tax, Ms. Zhu paid about $3 in total, equivalent to 18 RMB. However, at a Starbucks in Shanghai, a small latte was marked at a significantly higher price.
2014-05-13 coffee powder coffee machine coffee beans instant coffee -
Cockroach Found in Starbucks Coffee?! Starbucks Official Response!
On March 10th, a netizen reported discovering a live cockroach in their Starbucks Tahitian Cloud Cold Brew! Two days after the post, a blogger with millions of followers also shared the photo with the caption "Help!!! Found a cockroach in my Starbucks drink!!!" Within less than two hours,
2022-03-12 Starbucks cockroach food safety customer complaint brand response -
Starbucks Barista Wages Shockingly Low? How to Earn the Black Apron - Understanding Starbucks' Black Apron Status
Follow Coffee Workshop (cafe_style) | Your daily premium coffee culture magazine. Recently, many readers have privately messaged us with questions about working at Starbucks cafés. After browsing some reviews about Starbucks on Zhihu, most people say that Starbucks wages are shockingly low. From the data perspective, a barista earns 2,500 to 3,000 yuan per month, and this isn't even the take-home pay... Currently, Starbucks
2018-08-21 Starbucks barista wages low how earn apron understand black coffee culture -
Nayuki's Tea Stock Hits Lowest Point After ¥28,000 Fine! How to Solve Food Safety Issues?
On December 1st, Beijing Nayuki Catering Management Co., Ltd. was fined ¥28,000 by the Xicheng District Statistics Bureau of Beijing for providing false "total employee wages indicators for 2020," violating the Statistics Law of the People's Republic of China. Following the penalty announcement, Nayuki's stock price experienced a slight decline, falling from HK$9.35 per share
2022-04-27 Nayuki tea food safety stock price statistics law violation -
Mixue Ice Cream & Tea Exposed for Serving Bug-Infested Drinks, Shop Owner: "No Problem, It's Fine"
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat: qjcoffeex. Yet another bug has been found in Mixue Ice Cream & Tea drinks! As the first stock in the new tea beverage chain industry, with high performance
2022-11-28 food safety Mixue contamination incident -
@Coffee Shop Owners: Barista Resignations Are Like Throwing Money into the Sea!
High staff turnover has always been a significant issue in the coffee industry. Perhaps many coffee shop owners believe it's because the younger generation lacks determination to stick with something, hence they frequently consider resigning. While this factor exists, as coffee shop owners, should they also consider...
2022-08-06 coffee shop management barista retention employee turnover coffee industry challenges staff management -
Why Are Fewer People Going to Starbucks in China? Why Is Starbucks Coffee So Expensive?
For professional coffee knowledge and more coffee bean information, please follow Coffee Workshop (WeChat official account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee on WeChat (ID: qjcoffeex). Today, many netizens on Weibo are discussing why fewer people in China are going to Starbucks.
2023-03-15 Starbucks coffee shops Chinese coffee market coffee pricing specialty coffee -
HEYTEA Claims 11 Times in a Month? Has Food Safety Law Become a Path to Wealth?
Recently, a well-known chain milk tea store received multiple complaint calls within a month... Coincidentally, each customer first expressed finding hair in their takeout milk tea, then immediately demanded ten times compensation. When receiving the first complaint, a woman claiming to be named Ms. Zhang reported finding hair in the takeout milk tea and
2022-04-27 HEYTEA food safety consumer complaints compensation claims food safety law milk tea industry -
Is Opening a Coffee Shop Easy? Coffee Shop Owners Complain About Customers Causing Trouble and Running Away!
Besides drinking coffee, "taking photos, checking in, and posting on social media" has become the "signature move" for many girls when visiting coffee shops. Meeting up with girlfriends/boyfriends, ordering a coffee and then taking endless photos, two hours pass, and the coffee hasn't even been touched, while social media posts say "Today's coffee was amazing"
2022-01-22 coffee shop opening a cafe customer experience social media coffee culture -
Is Luckin Coffee Failing? Return of Bestselling Product Sparks Complaints...
In recent days, Luckin Coffee's return of a bestselling product has sparked a wave of complaints from netizens... Riding on the popularity of its Raw Coconut Latte, Luckin launched a zero-fat young coconut cold brew coffee at the end of May last year. The day after its launch, many customers reported they couldn't buy it at all! It was either marked as discontinued or not yet stocked... Those who managed to purchase it also
2022-04-27 coffee Luckin Coffee trending drinks consumer feedback product availability -
Luckin Coffee Baristan Frustrated with Ordering Strategies on Xiaohongshu!
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more premium coffee beans, please add private WeChat FrontStreet Coffee, WeChat ID: qjcoffeex. Recently, Luckin's iced drinks have caused controversy due to excessive ice cubes and reduced cup volume when requesting no ice...
2023-05-22 coffee ordering strategies Luckin Coffee Xiaohongshu barista complaints -
Is Starbucks Losing Its Golden Touch?
After more than a decade of rapid development, Starbucks has once again found itself in trouble. Since Howard Schultz's return to Starbucks this April, the veteran's series of moves have left many people exclaiming: Starbucks is falling from its pedestal. Layoffs, store closures, and selling off regional business operations—these actions, which seem quite "drastic" to others, reflect the challenging times the coffee giant is facing.
2022-07-22 Starbucks Howard Schultz business challenges corporate restructuring retail industry