customer policy Learn more about customer policy
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"Is a Minimum Purchase of One Drink Per Person Excessive?" Coffee Shop Owner's Post Sparks Polarized Online Debate
Recently, a coffee shop owner posted a scenario on a social media platform seeking opinions from netizens. The content is as follows: (Since the post was in Cantonese, it has been translated to Mandarin below) Our coffee shop has a policy requiring each dine-in customer to purchase at least one drink. (Netizens who have visited this coffee shop posted pictures in the comments, indicating that the shop implements this rule clearly with visible signage.)
2022-06-15 coffee shop minimum purchase customer policy online debate restaurant etiquette -
Starbucks China Responds: You Can Use Our Restrooms Without Making a Purchase!
Last week, Starbucks CEO Howard Schultz stated in an interview at The New York Times Washington Policy Forum that Starbucks might restrict public restroom access for non-customers. Howard mentioned that Starbucks stores serve 100 million customers daily
2022-06-15 Starbucks China restroom policy Howard Schultz customer access retail policy -
Starbucks Enhances Environmental Action! Eliminating Single-Use Cups and Introducing Washing Machines for Customers to Clean Their Own Cups
A year has quietly passed since Starbucks announced its plan to discontinue single-use cups. On March 6th of last year, Starbucks had already stated externally that it would completely stop using single-use cups in all Starbucks stores by 2025. This plan was initially implemented in Korea because, even before the pandemic, Korea had already
2022-03-16 Starbucks environmental sustainability single-use cups waste reduction eco-friendly practices washing machines customer initiative -
Single-Use Coffee Cup Fees Introduced in South Korea as Plastic Ban Drives Up Prices for Both Fresh-Brewed and Ready-to-Drink Coffee
Since South Korea reinstated its plastic ban, the government's puzzling approach has left many chain coffee shop owners frustrated, with some posting on forums: "I have to pay to recycle garbage at my coffee franchise?? Do I get compensated for this?" Here's what happened... The South Korean government decided that starting June 10th, they would implement this policy across 38,000 coffee shops nationwide
2022-01-31 South Korea plastic ban coffee cup fees single-use plastic coffee price increase environmental policy -
Job Seeker Questions Cotti Coffee's Policy on Self-Purchasing Uniforms: "Did Your Family Fall on Hard Times?" Is It Legal to Pay for Your Own Work Clothes?
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, add FrontStreet Coffee's private WeChat account: qjcoffeex. Recently, a netizen posted about their conversation with a recruitment manager from a Cotti Coffee store on a job recruitment software
2023-04-23 work uniform policy Cotti Coffee employee rights labor law job seeker issues -
Coffee Shop's No-Children Policy Poster Sparks Controversy!
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. Recently, a coffee shop posted a poster at its entrance announcing a no-children policy, which has sparked controversy among internet users. From the picture
2023-03-30 coffee shop no children policy controversy FrontStreet Coffee coffee knowledge specialty coffee beans -
Crowds Return to Milk Tea and Coffee Shops One Month After COVID Policy Easing!
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat: qjcoffeex. The first short holiday after the official unblocking and opening has passed! Did you spend your holiday relaxing at home?
2023-01-04 COVID-19 policy changes coffee shop queues milk tea shop reopening cafe culture FrontStreet Coffee -
Air Freight Coffee Bean Import Customs Clearance Process_Import Coffee Bean Supplier Recommendations_Are Imported Coffee Beans So Expensive
Professional coffee knowledge exchange For more coffee bean information please follow Coffee Workshop (WeChat public account cafe_style) Air freight imported coffee beans customs tariff rates and declaration elements: ★ Regarding the import tariff on coffee beans first you must determine the customs code because coffee beans produced with different processes and ingredients have different tariffs 1. If it's purely made from coffee beans without adding any other ingredients
2018-09-12 air freight coffee beans import customs clearance process supplier recommendations expensive -
Confirmed! CEO Howard to Reshape Starbucks' Corporate Culture!
On July 11th local time, Starbucks' interim CEO Howard Schultz published an open letter on the company's official website, stating that the current situation at Starbucks does not provide a good environment and experience for either partners or customers. Therefore, he expressed that Starbucks needs to reshape its corporate culture! Since August 2021
2022-07-12 Starbucks Howard Schultz corporate culture CEO announcement -
Coffee Lovers Face Shortages, Cafes Struggle to Cope! Shanghai's 'Pause' Leaves Coffee Industry in Trouble...
Since mid-last month, various residential communities in Shanghai have begun implementing continuous lockdown management. The sudden lockdown left many coffee-drinking enthusiasts unprepared, so much so that during the 6-hour "break periods" for residents to purchase supplies, the phrase "I want to buy coffee" trended on Weibo, sparking discussions...
2022-04-12 Shanghai lockdown coffee shortage COVID-19 impact coffee industry cafe business -
The Story of Mozart and Coffee: Introduction to Costa Rica Mozart Coffee Bean Varieties and Flavor Characteristics
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat official account: cafe_style). FrontStreet Coffee - Costa Rica Musician Series Mozart introduces a symphony of coffee beans, Costa Rica Mozart. Mozart was a prodigious genius in the music world, and he, along with Haydn and Beethoven, brought Vienna
2022-11-22 Mozart coffee story coffee beans variety introduction professional knowledge exchange -
Refused when buying Starbucks cup? Customer spills coffee on the floor?!
For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Workshop (WeChat ID: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. For a long time on social platforms, netizens have often expressed that the most important thing about going to Starbucks isn't buying coffee.
2023-01-11 Starbucks coffee customer service coffee cups -
Luckin Coffee's Comeback Story: How They Turned Losses into Profits
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat official account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex On March 2, 2023, Luckin Coffee released its financial report for the fourth quarter and full year of 2022.
2023-03-03 Luckin Coffee financial turnaround profit recovery coffee industry business strategy -
Customer Brings Outside Hamburger into Starbucks, Blocked by Staff and Records Video to Complain, Causing Online Controversy!
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex. Have you ever brought outside food to restaurants or coffee shops when dining there?
2023-02-10 Starbucks customer controversy outside food viral video coffee shop policy -
Can't Handle It?! Starbucks Considers Selling Its Largest European Market
On July 16, according to a report by Britain's The Times, Starbucks is considering selling its UK business due to ongoing competition from chain coffee stores such as Pret A Manger, Tim Hortons, and Costa. The report stated that sources familiar with the matter revealed that Starbucks has...
2022-07-17 Starbucks UK business European market coffee chain competition Pret A Manger Tim Hortons Costa -
Why Doesn't Luckin Coffee Have Manual Ordering Service? Can You Only Order Through Mobile App?
For more professional coffee knowledge and coffee bean information, please follow Coffee Workshop (WeChat public account: cafe_style). For more specialty coffee beans, please add FrontStreet Coffee's private WeChat account: qjcoffeex Recently, a netizen posted that an elderly person was trying to buy coffee at Luckin but encountered difficulties because
2022-10-15 Luckin Coffee mobile ordering coffee service elderly customers digital ordering -
Does Starbucks Still Have More Upside Potential? Howard: We Don't Want to Run a Business with an Aging Customer Base
This year can be described as an eventful one for Starbucks. Before interim CEO Howard Schultz's return, both Starbucks' internal operations and external-facing business experienced various degrees of problems. Coupled with the economic impact of the pandemic, Starbucks' stock has shown a continuous downward trend since January of this year.
2022-08-05 Starbucks Howard Schultz CEO return stock decline pandemic impact business challenges -
Poaching Baristas, Snatching Franchisees... Lu Zhengyao Accused of Undermining Luckin Coffee
Recently, Time Finance reported that the "close-quarters battle" between Cotti Coffee, founded by Lu Zhengyao, and Luckin Coffee has become increasingly intense, now spreading to talent competition. The report indicates that some potential merchants originally interested in franchising with Luckin have been attracted by the reputation of the "former Luckin founder" and attractive franchise policies
2023-03-19 Lu Zhengyao Cotti Coffee Luckin Coffee franchise war talent poaching -
Silent Cafe's Late-Night Self-Rescue Post! How Should Cafe Operations Adjust During the Pandemic?
On June 14, a silent coffee shop published a post titled "Please rest assured, we are still alive. But..." which sparked discussion among netizens, with the article's readership reaching 80,000+ overnight. This coffee shop is located in Shanghai and is the first and only one certified as a Chinese social enterprise.
2022-06-16 cafe pandemic business adjustment silent cafe social enterprise -
Luckin Employee Complains About Customer Taking Advantage! Orders Not Delivered, Blames Delivery Driver?!
Recently, Ms. Yang, a consumer from Hangzhou, reported to the media that her usual ordering method has recently caused dissatisfaction at a Luckin Coffee store. The employee even publicly complained: "You can't keep taking advantage of just one store! Luckin has so many locations, can't you switch to another one?" According to interview footage, Ms. Yang stated that she is a Luckin
2022-05-12 Luckin Coffee customer complaint delivery issues employee response